Diana Ngao

Biography

Diana Ngao is a Reputation Management and Crisis Communications specialist with over a decade of experience in political and public sector communications, digital communications, brand management and positioning, and communications training.

She is the founding Managing Director of FELT Africa Group, a Public Affairs and Strategic Communications firm. FELT Africa helps political figures, public institutions and development partners to shape narratives, protect reputations and engage citizens with clarity and purpose. The firm has a pan-African outlook with a growing footprint in Kenya, Somalia and South Sudan.

Her career has been forged on the political frontline. She led communications for a Presidential Running Mate in Kenya’s hotly contested 2022 election, then served as Director of the Governor’s Press Service at the County Government of Mombasa. She later headed the PLP Party of Kenya’s institutional rebrand, culminating in a historic, high-visibility national launch. These roles gave her a rare command of every level of Kenya’s political architecture.

Diana hosts PolitiKali Konketed, one of Kenya’s contemporary political education podcasts: an audio-visual civic media platform that aims to raise the civic consciousness of the continent through accessible, relatable dialogues on politics and everyday life.

Before moving into political communications, Diana worked in marketing and events PR. As Communications and Marketing Lead at Mideva Venture Labs, she led the narrative strategy for the £4.1M Afri-Plastics Challenge, building a storytelling framework for more than 40 African start-ups. Her academic background is in International Relations and she is an accredited Chartered Marketer from the Chartered Institute of Marketing (CIM-UK). She is also a Mandela Washington Fellow, having completed the Leadership in Business Institute at Drake University, USA, and holds a certificate in Political Communications from the FNF International Academy for Leaders in Germany.

Grounded in academia, credentialed globally and tested on the frontline, Diana works from one conviction: Africa’s story is best told by Africans with the skill and credibility to command global attention.Kenya